Cloud & System Infrastructure Specialist

Muhammad Ridho Hafidz

System & Cloud Engineer

Cloud Engineer with 4+ years of experience designing and operating infrastructure across GCP, AWS, and private cloud environments.

Specialized in Kubernetes, Linux administration, virtualization (Proxmox/OpenStack), and DevOps automation with Ansible & Terraform to deliver scalable, secure, and resilient systems.

bash - ridho@cloud-node-01:~
$ systemctl status cloud-infra.service
● cloud-infra.service - Multi-Cloud & System Operations
   Loaded: loaded (/etc/systemd/system/cloud-infra.service; enabled)
   Active: active (running) since Mar 2022
   Status: "Operational excellence across AWS, GCP, Proxmox & K8s"
$ _
whoami cv skills blog uptime clear
4+ Yrs
Cloud & Infra Experience
15+
Professional Certifications
3.90
GPA Bachelor's Degree
99.9%
High Availability & SLA Focus

Technical Skills Matrix

Comprehensive stack of systems, cloud platforms, networking tools, and DevOps automation tools.

Cloud Platforms

GCP AWS Azure Oracle Cloud OpenStack

Virtualization

Proxmox VE OpenStack VMware vSphere

Containers & Orchestration

Kubernetes Docker K3s kubeadm Rancher RKE

IaC & GitOps

Terraform Ansible Helm Kustomize Harbor

Operating Systems

Ubuntu CentOS Debian RHEL Rocky Linux Windows Server 2022

Networking & Security

MikroTik OPNsense VyOS IPsec VPN Server Fortigate / FortiWeb

Monitoring & Observability

Prometheus Grafana ELK Stack VictoriaMetrics Telegraf Nagios Zabbix Wazuh Uptime Kuma

Backup & Mail Servers

Proxmox Backup Server Veeam Backup Acronis Postfix Zimbra iRedMail Dovecot

Web Servers & Hosting

Nginx Nginx Load Balancer HAProxy Apache IIS cPanel Plesk

Work Experience

Track record of infrastructure engineering, cloud operations, and career growth.

PT. Biznet Gio Nusantara
Jakarta, Indonesia
Mar 2022 - Present (4+ Years)
Cloud Engineer Current Role
Feb 2023 – Present (3+ Years)
Handled on-call incident response using Jira Service Management across customer infrastructures.
Designed & deployed Neo Virtual Compute, Neo Metal, Gio Enterprise Public & Private Cloud.
Managed GCP & AWS Direct Connect environments and enterprise cloud connectivity.
Administered Linux/Windows servers, Proxmox, VMware, OpenStack, and Kubernetes clusters.
Configured Fortigate, FortiWeb, OPNsense, VyOS network security appliances.
Implemented Prometheus, Grafana, Nagios, VictoriaMetrics, and Telegraf monitoring.
Developed internal Python/Django automation tools and operational Telegram bots.
Led cloud migrations, infrastructure optimization, and mentored junior engineers.
Managed Services Engineer Career Advancement
Mar 2022 – Feb 2023 (11 Months)
Supported 24/7 infrastructure operations with OpsGenie on-call rotation.
Managed Linux/Windows servers, Proxmox, VMware, OpenStack, and K8s.
Maintained hosting & mail services (Postfix, Zimbra, iRedMail, Plesk, cPanel).
Implemented Acronis, Veeam, and Proxmox Backup Server backup solutions.
Pusilkom UI (Pusat Ilmu Komputer UI)
Depok, Indonesia
Jun 2019 - Feb 2022 (2 Yrs 9 Mos)
Infrastructure Engineer
Jun 2019 – Feb 2022
Managed network servers, storage systems, and data center infrastructure operations.
Installed & configured communication networks ensuring performance and reliability.
Monitored system performance and maintained high availability across services.
Coordinated hardware/software upgrades and server maintenance tasks.
PT. Lumbung Riang Communication
Jakarta, Indonesia
Sep 2017 - Dec 2017 (4 Mos)
Network Technical Support Intern
Sep 2017 – Dec 2017
Installed and supported computer networks, Wi-Fi hotspot services, and helpdesk support for Indosat environments.

Professional Certifications

Verified professional credentials across Cloud, System Admin, Security, and Networking.

AWS Academy Graduate – Cloud Architecting

Amazon Web Services

AWS Academy Graduate – Cloud Foundations

Amazon Web Services

Red Hat System Administration I (RH124)

Red Hat Linux

Red Hat OpenStack Administration I

Red Hat Cloud

ZStack Cloud Computing Consultant (ZCCC)

ZStack Cloud

ZStack Cloud Computing Technician (ZCCT)

ZStack Cloud

cPanel & WHM System Administrator I

cPanel Systems

Plesk Obsidian Professional

Plesk Web Systems

Cloud Tech Fundamentals

Acronis Cyber Protection

Cloud Tech Professional EDR

Acronis Cyber Protection

Cloud Tech Professional Advanced Backup

Acronis Cyber Protection

ICSI | Certified Network Security Specialist

CNSS Security

MikroTik Certified Network Associate (MTCNA)

MikroTik RouterOS

NSE 1 & 2 Network Security Associate

Fortinet Security

Education

Bachelor's Degree in Information Technology

Sekolah Tinggi Teknologi Terpadu Nurul Fikri (STT Terpadu NF)

Sep 2020 – Mar 2024 | Jakarta, Indonesia

GPA: 3.90 / 4.00 (Cum Laude)
Thesis: Implementation of Continuous Integration and Continuous Deployment (CI/CD) for Web Application Development in a Kubernetes Environment using Rancher Kubernetes Engine (RKE).

Honors & Awards

🏆 1st Winner, Mathematics Competition

Pamulang University | Nov 2018

Awarded 1st place in the Mathematics Competition for Vocational High Schools across DKI Jakarta, Banten, and West Java regions.

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