Professional Summary
Passionate System & Cloud Engineer with solid experience in infrastructure operations, cloud computing, Linux administration, Windows server management, networking, virtualization, and monitoring. Skilled in designing, implementing, and maintaining scalable, secure, and high-performance infrastructure across traditional and cloud environments. Proven ability to improve operational efficiency, optimize system performance, and support reliable IT services through automation, best practices, and strong troubleshooting capabilities.
Technical Skills
Operating Systems
CentOS
Debian
Ubuntu
Rocky Linux
RHEL
Windows Server 2022
System Administration
Linux Administration
Windows Administration
Programming & Scripting
Python
Bash
Virtualization
Proxmox VE
OpenStack
VMware vSphere
Backup Solutions
Proxmox Backup Server
Veeam Backup
Acronis
Networking
VyOS
OPNsense
MikroTik
IPsec
VPN Server
Cloud Platforms
Google Cloud Platform
AWS
Azure
Oracle Cloud Infrastructure
OpenStack
Containers & Orchestration
Kubernetes
K3s
kubeadm
Rancher Kubernetes Engine
Docker
Email Servers
Postfix
SpamAssassin
Dovecot
iRedMail
Zimbra
DNS Servers
PowerDNS
PowerGSLB
Web Servers & Load Balancers
Nginx
Nginx Load Balancer
Apache
IIS
HAProxy
Database Administration
SQL Server Replication
SQL Server High Availability
MySQL Replication
Source Code Management
GitLab
GitHub
CI/CD & Automation
Jenkins
Ansible
Infrastructure as Code
Terraform
Ansible
Image Registry
Harbor
Docker Registry
Monitoring, Logging & Observability
Nagios
Prometheus
Grafana
VictoriaMetrics
Telegraf
Elasticsearch
Logstash
Kibana
Wazuh
Filebeat
Auditbeat
Metricbeat
Zabbix
Uptime Kuma
ITSM & Collaboration Tools
Jira Service Management
OpsGenie
OSTicket
Databases
MySQL
PostgreSQL
Microsoft SQL Server
Work Experience
- Handle on-call incident response using Jira Service Management across multiple customer infrastructures
- Design and implement cloud infrastructure (Neo Virtual Compute, Neo Metal, Gio Enterprise Public & Private Cloud)
- Manage cloud environments on Google Cloud Platform (GCP) and AWS connectivity (Direct Connect)
- Administer Linux/Windows servers, virtualization platforms (Proxmox, VMware, OpenStack), and Kubernetes clusters
- Configure and manage network appliances (Fortigate, FortiWeb, OPNsense, VyOS)
- Maintain hosting & mail servers (Postfix, Zimbra, iRedMail, Plesk, cPanel)
- Implement monitoring & alerting systems (Prometheus, Grafana, Nagios, VictoriaMetrics, Telegraf)
- Develop internal tools (Python, Django) for centralized monitoring and alert integration
- Build automation tools including Telegram bot for operational efficiency
- Lead cloud migration projects and infrastructure optimization initiatives
- Mentor junior engineers and establish DevOps best practices
- Collaborate cross-team and produce monthly infrastructure reports
- Supported 24/7 infrastructure operations with on-call rotation (OpsGenie)
- Implemented and managed customer infrastructure across compute, network, and cloud platforms
- Administered Linux/Windows servers, virtualization (Proxmox, VMware, OpenStack), and Kubernetes
- Managed network devices (Fortigate, FortiWeb, OPNsense, VyOS)
- Maintained hosting and mail services (Postfix, Zimbra, iRedMail, Plesk, cPanel)
- Implemented monitoring & logging systems (ELK, Grafana, Prometheus)
- Developed internal tools using Python (API integration & automation)
- Managed backup solutions (Acronis, Veeam, Proxmox Backup Server)
- Handled incident escalation and cross-team coordination (OSTicket)
- Conducted R&D for infrastructure, DevOps, and security improvements
- Managed and maintained network servers, storage systems, and supporting infrastructure tools
- Installed, configured, and supported communication networks to ensure performance, security, and reliability
- Administered data center operations, including server maintenance and backup management
- Monitored system performance and resolved hardware and software issues to maintain high availability
- Performed website server maintenance and coordinated hardware and software upgrades
- Provided recommendations for infrastructure improvements and system planning initiatives
- Supported the implementation and integration of IT infrastructure solutions
- Installed, maintained, and supported computer networks, desktop systems, and Wi-Fi hotspot services
- Provided technical support and helpdesk services for Indosat KPPTI and Indosat M2 environments
- Gained hands-on experience with telecommunications infrastructure
- Learned professional communication and customer service skills
Education
Bachelor's Degree in Information Technology
Sekolah Tinggi Teknologi Terpadu Nurul Fikri
Sep 2020 – Mar 2024 | Jakarta, Indonesia
GPA: 3.90
Thesis: Implementation of Continuous Integration and Continuous Deployment (CI/CD) for Web Application Development in a Kubernetes Environment using Rancher Kubernetes Engine
Certifications
Cloud Platforms
AWS Academy Graduate – Cloud Architecting
AWS Academy Graduate – Cloud Foundations
ZStack Cloud Computing Technician (ZCCT)
ZStack Cloud Computing Consultant (ZCCC)
Red Hat OpenStack Administration I
System Administration
Red Hat System Administration I (RH124)
cPanel & WHM System Administrator I
cPanel Professional Certification (CPP)
Plesk Obsidian Associate
Plesk Obsidian Professional
Backup & Security
Cloud Tech Fundamentals – Acronis
Cloud Tech Professional EDR – Acronis
Cloud Tech Professional Advanced Backup – Acronis
Cyber Security Foundation Professional Certificate (CSFPC)
ICSI | Certified Network Security Specialist (CNSS)
Network & Security
MikroTik Certified Network Associate (MTCNA)
NSE 1 Network Security Associate – Fortinet
NSE 2 Network Security Associate – Fortinet
DevOps & Development
NolSatu Academy | DevOps – NolSatu
Honors & Awards
🏆 1st Winner, Mathematics Competition for Vocational High Schools
Pamulang University | Nov 2018
Won 1st place in a mathematics competition for vocational high schools across DKI Jakarta, Banten, and West Java